Social Services Include: Financial assistance programs Establishment of conservatorships Counseling Assistance with distraught or confused family members Adoption Procedure Information about resolving alcohol or drug abuse problems Referrals to appropriate community agencies or services Case Management Services Include: Coordination of care Patient education Discharge planning Insurance information Referrals to community resources   24 Hour Basic Emergency Services Inpatient Nursing Units Medical-Surgical Intensive Care/ Coronary Care Maternity Care Skilled Nursing Facility Ancillary/ Outpatient Services Same Day Surgery Clinical Laboratory Cardiology Pulmonology Pastoral Care Social Services X-Ray and Medical Imaging Dietetic Counseling Rehabilitative Services Case Management Surgery Pharmacy Sleep Apnea Center Outpatient Center Ostomy & Wound Care Center Home Care Services Home Health Agency Paradise Hospice Home Medical Equipment Personal Care

When you're hospitalized, it often seems as if so many things - medical tests, hospital procedures, insurance or Medicare guidelines - are confusing, complicated or frustrating.

Feather River Hospital's Social Workers and RN Case Managers can help. These health care professionals are specially trained to help relieve your concerns by facilitating solutions for financial, physical, and emotional needs during this stressful time.

While you're in the hospital, Social Workers and Case Managers provide a variety of assistance. They help patients and family members cope with the crisis surrounding a medical emergency, relieve anxiety about the financial aspects of health care, and assist in dealing with the trauma of a terminal illness.

Whether your concerns are regarding family, understanding medical options and finances or your own feelings, Feather River Hospital's Social Workers and Case Managers can help by offering support and information. They are people you can turn to; people who care.


Planning For Your Hospital Discharge

We want to make sure you will receive the care you need after you've been discharged from our hospital.

Our Social Workers and RN Case Managers provide the information needed for you to make informed decisions about your health care options.

To speak with a Social Worker or a Case Manager, dial 877-9361 ext. 7522 or ext. 7638.

We're here to help!

After Your Discharge
FREQUENTLY ASKED QUESTIONS


How do I arrange for home health and other home care services?

Our Social Workers and RN Case Managers are available to assist in making referrals (as ordered by your physician) to the agency of your choice.

What if a patient requires admission to a skilled nursing facility following discharge from Feather River Hospital?

Feather River Hospital's Case Managers maintain close contact with local skilled nursing facilities. Should you require skilled nursing care after your discharge, our RN Case Managers will coordinate the transfer to the facility of your choice.

What if I need rehabilitative services?

If cardiac, physical, speech or occupational rehabilitation may be helpful, the Case Manager will coordinate rehabilitative services as ordered by your physician.

How will Medicare's new Diagnostic Related Groupings (DRG's) work and how will the DRG system affect patients?

With constant revisions in Medicare and MediCal reimbursement levels, it's more important than ever that patients and their families work closely with our Case Managers. Feather River Hospital's Case Managers can explain how this system may effect you.

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